soju88 Privacy Policy

1 Who We Are

This Privacy Policy is issued by soju88 ("soju88", "we", "us", "our"), the operator of the online sportsbook and casino platform accessible at soju88.vu. soju88 acts as the data controller in respect of the personal data collected from players who register and use our platform .

As data controller, soju88 determines the purposes and means by which your personal data is processed. Where soju88 engages third-party service providers to process data on its behalf, those providers act as data processors and are contractually bound to process your data only in accordance with soju88's documented instructions.

2 Data We Collect

2.1 Registration Data

When you create a soju88 account, we collect the information you provide during the registration process, including:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Residential address (city, province, postal code);
• Email address and mobile phone number;
• Preferred username and account password (stored in hashed form only).

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations, soju88 may request and retain copies of identity documents, including your Pakistani CNIC, passport, or proof of address such as a utility bill or bank statement. These documents are processed solely for identity verification and regulatory compliance purposes.

2.3 Financial Data

When you make a deposit or withdrawal, soju88 collects transaction data including the payment method used (e.g., JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Visa), transaction amounts in PKR, transaction timestamps, and reference numbers. Full payment instrument credentials such as card numbers are not stored by soju88 — these are handled directly by our licensed payment processors.

2.4 Transactional and Betting Data

soju88 maintains records of all betting and gaming activity on your account, including bet placement history, wager amounts, game participation, session durations, and account balance movements. This data is retained for regulatory, fraud prevention, and responsible gaming monitoring purposes.

2.5 Technical and Device Data

When you access the soju88 platform, our systems automatically collect certain technical information, including your IP address, browser type and version, device type and operating system, referring URL, and pages visited. This data is used for security monitoring, fraud detection, and platform performance optimisation.

2.6 Communication Data

If you contact soju88 via live chat, email, or any other support channel, we retain records of those communications including the content, timestamp, and any resolution actions taken. This enables us to handle follow-up queries efficiently and maintain service quality.

3 How We Use Your Data

soju88 uses the personal data it collects for the following purposes:

soju88 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing a separate legitimate legal basis for such processing.

4 Legal Basis for Processing

soju88 processes your personal data on the following legal grounds depending on the purpose of processing:

• Performance of a contract: Processing necessary to create your account, manage your betting activity, and process payments is carried out on the basis that it is required to perform the contract between you and soju88.
• Legal obligation: Processing required for KYC, AML compliance, age verification, and regulatory reporting is carried out to fulfil soju88's legal obligations under applicable gaming and financial regulations.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of soju88's legitimate interest in operating a safe, secure, and compliant gaming platform.
• Consent: Processing for direct marketing communications is carried out only where you have provided explicit consent. You may withdraw consent at any time by contacting the soju88 support team.

5 Data Sharing & Disclosure

5.1 Service Providers

soju88 shares personal data with trusted third-party service providers who assist in operating the platform. These include payment processors (such as JazzCash and EasyPaisa gateway operators), identity verification providers, fraud detection systems, cloud hosting services, and customer support software platforms. All such providers are bound by data processing agreements that restrict use of your data to the purposes specified by soju88.

5.2 Regulatory and Legal Disclosure

soju88 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law or a valid legal order. We do not disclose data to government bodies beyond what is legally required, and we will notify affected players of any disclosure where legally permitted to do so.

5.3 No Sale of Personal Data

soju88 does not sell, rent, lease, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketers for their own commercial purposes. Your personal information is not a product we trade.

6 Cookies & Tracking Technologies

soju88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise your browser session, maintain your login state, and remember your preferences.

6.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without preventing you from using the platform.
• Functional Cookies: Used to remember your language preferences, display settings, and last-visited sections of the platform.
• Analytics Cookies: Used to collect anonymised data on how players navigate the soju88 platform, helping us identify usability improvements. No personally identifiable information is included in analytics data.

6.2 Managing Cookies

You may control cookie settings through your browser preferences. Disabling strictly necessary cookies will impair your ability to log in and use the soju88 platform. Disabling functional or analytics cookies will not prevent you from accessing the platform but may affect your experience.

7 Data Retention

soju88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve any disputes that may arise. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with soju88's data destruction procedures.

8 Data Security

soju88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the soju88 platform;
• Encryption of sensitive data at rest within soju88's database infrastructure;
• Strict role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular third-party security assessments and penetration testing;
• Multi-factor authentication requirements for internal systems that handle player data;
• Incident response procedures for the timely detection and reporting of any personal data breach.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. soju88 cannot guarantee the absolute security of your data but commits to applying commercially reasonable and industry-standard safeguards at all times.

9 Your Data Rights

As a soju88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the soju88 support team at [email protected]. All requests are handled within 30 days.